Terms of Service
Our client-specific approach to service agreements
Client-Specific Terms
At DWD Consultancy, we create and maintain separate terms of service for each client. This page provides general information only. Your specific terms will be provided directly as part of our service agreement.
Our Approach to Terms of Service
Unlike standard online services that use generic terms of service, DWD Consultancy develops customized service agreements tailored to each client's specific needs, circumstances, and projects.
We believe that a personalized approach to business relationships leads to clearer expectations, better protection for both parties, and ultimately a more successful partnership.
What to Expect
When you engage our services, we will provide you with a detailed service agreement that includes:
- Specific scope of work tailored to your project
- Customized terms regarding data handling and security protocols
- Project-specific deliverables, timelines, and milestones
- Personalized payment terms and schedules
- Tailored support and maintenance provisions
- Client-specific confidentiality and intellectual property terms
Our Core Principles
While each client agreement is unique, all our terms of service are guided by these core principles:
Data Ownership & Privacy
Your data remains your property. We implement FOSS-based encryption to ensure security, and we don't collect or sell user data.
Transparency
We provide clear documentation of all components, including third-party licenses and open-source software used in your solution.
Full Ownership
Upon full payment, you receive complete ownership of custom development work done specifically for your project.
Fair Dispute Resolution
We include reasonable processes for addressing any concerns or disputes that may arise during our working relationship.
Pre-Engagement Process
Our typical process for establishing client-specific terms:
- Initial Consultation — We discuss your specific needs, requirements, and expectations.
- Draft Agreement — We prepare a customized service agreement based on your project's specifics.
- Review & Feedback — You review the terms, and we address any questions or requests for modifications.
- Finalization — Once both parties are satisfied, we finalize and sign the agreement before commencing work.
Contact Us
To start the process of creating your customized terms of service, or if you have any questions:
Email: legal@dwd.siliconpin.com